1. Information We Collect

Personal Information

When you use Lama Leads, we collect:

• Email address and password (for account creation)
• Payment information (processed securely through Stripe or BTCPay)
• Order details (niche, region, quantity)
• IP address and browser information

Lead Data

The business leads we provide are collected from publicly available online sources in real-time and include business names, addresses, phone numbers, emails, and owner information where available. All leads are exclusive to you and never resold.

2. How We Use Your Information

We use your information to:

• Process your orders and deliver leads
• Manage your account and provide customer support
• Send order confirmations and updates
• Improve our services and user experience
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database hosting with row-level security policies. Payment information is processed through Stripe and BTCPay and is never stored on our servers.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with:

• Payment processors (Stripe, BTCPay) to process transactions
• Cloud service providers (Vercel, Supabase, Google) for hosting and operations
• Law enforcement when required by law

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

6. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. See our Cookie Policy for more details.

7. Data Retention

We retain your account information for as long as your account is active. Order history and lead data are retained for 90 days after delivery. You may request earlier deletion by contacting support.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our website.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@navigatem.com